Trouble Shooting - Pedicure Chairs

Shell Base Surface

Base color is deteriorated

Color deteriorates when direct contact is made with chemicals. Avoid direct contact with chemical
on the base unit. (i.e. chlorine, Clorox, callus remover, acetone)

Base is cracked

When base is cracked during the usage, please send us the prove of the crack or contact J&A
for assistance. When Base is cracked during the trasit, please make a note on the bill of lading and
contact us immediately. Email us the picture.

Power Drain Motor

Discharge pump does not work

Check your electric power source (Check plugs, extension cords, air tubings, etc)

Discharge pump makes sharp noise

Remove discharge pump from the spa, then remove any particles from discharge pump’s housing.

Pump gets very hot

Unplug the power cord.

Pump does not stop

Check air tubing

Smells burning from pump

Remove discharge pump from the spa, then remove any particles from discharge pump’s housing.

Pump converter is defective

Call us for assistance.

Problems related to chair

Full massage is not working

Check your electric power source (Check plugs, extension cords, check all connections)

Full massage is not working (no light on the remote)

Check your electric power source (Check plugs, extension cords, check all connections). Check the fuses inside and outside. If the fuse is blown, then relace with new fuse. If the fuses are okay, then call us.

Full massage works but roller does not move up or down

Check the limited sensor switches. Check if the wires are properly attached on the limited sensor switches. Check if the AC-Motor belt is in its position.

Massager goes up and down but no massage action

Check if the DC-Motor belt is in its position. If the belt is in its position, then spin the DC_Motor Pulley Manually to get started. If the belt is off from its position, then place the belt in its original position.

Chair does not recline

Check if the safety PIN is inserted properly. If you have more than one same pedicure spa, then replace the remote for recliner. If the remote for recliner did not solve the problem, then replace the control box if the remote for recliner did not solve the problem, then replace the control box if the problem still not solved, then call us.

Chair does not slide forward and backward

Check if the safety PIN is inserted properly. If you have more than one same pedicure spa, then replace the remote for recliner. If the remote for recliner did not solve the problem, then replace the control box if the remote for recliner did not solve the problem, then replace the control box if the problem still not solved, then call us.

Noise from the massage systyem when roller massage is turned on

 Apply lubrication on the roller mechanism.